Acceptable Use Policy
Last updated: 2026-11-04
What this service is for
Kitovia turns a single pet photo into a printable 3D model and high-resolution renders. The service is intended for lawful, personal use — creating keepsakes of pets you own or have permission to depict. Output is generated by AI using third-party models (our integration, not our own brand) from the photo you provide.
Accounts and credits
- One person, one account. Do not create multiple accounts.
- Do not share, sell, or transfer accounts or credits between accounts.
- Do not resell credits, “generation services” built on our API or checkout, or automated bulk generation without our written permission.
- Do not use stolen payment methods, exploit checkout or webhook logic, or attempt to obtain credits or generations without paying.
- Do not circumvent rate limits, bans, or the deletion grace period by creating new accounts.
You may not generate NSFW or harmful content
You may not use Kitovia to create, request, or attempt to create any content that is sexually explicit, nude, suggestive, or otherwise NSFW — including but not limited to content described with terms like "uncensored", "no filter", "NSFW", "18+", or "unfiltered generation". This prohibition applies to both the photo you upload and the 3D model or renders we produce from it.
Prohibited content
You may not upload photos or generate output that contains any of the following:
- Sexualized imagery of minors, or any child sexual abuse material (CSAM);
- Terrorist or violent extremist content, or symbols of hate groups;
- Graphic violence, gore, or animal abuse;
- Nudity or sexual content;
- Non-consensual intimate imagery, deepfakes, face-swap, or content that invades another person's privacy;
- Content that infringes copyright, trademark, or other rights of third parties;
- Anything illegal, fraudulent, or that violates the laws of any jurisdiction where you or we operate.
Enforcement
We review uploads and orders. If we find prohibited content, we will block the generation (no credits charged), or cancel it, remove the associated files, and return the affected credits. Serious or repeated violations lead to account termination; unused credits are then refunded per our Refund Policy. We reserve the right to refuse or terminate any order or account, at any time, for any violation of this policy or our Terms of Service — exercising this right is required by our payment and infrastructure providers and is not grounds for a dispute. Where the law requires it, we report illegal content to the relevant authorities (such as NCMEC's CyberTipline in the United States).
Related policies
This policy works alongside our Terms of Service and Privacy Policy. If anything here conflicts with the Terms, the Terms govern.
Questions about acceptable use? Email support@kitovia.com.